Frequently Asked Questions
Everything you need to know about shopping with Van Heusen.
How do I determine the right fit for my Van Heusen shirt?
We offer several distinct fits including Slim, Regular, and Athleisure. Please refer to our detailed Size Guide located on each product page, which provides specific chest, waist, and sleeve measurements to ensure a perfect tailored look.
What is your return policy for formal wear?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Please note that altered garments are not eligible for return or exchange.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days. Express shipping options are available at checkout for faster delivery. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer alterations for online purchases?
Currently, we do not offer online alteration services. However, you can take your online purchase to any authorized Van Heusen flagship store for professional tailoring services at a nominal fee.
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Van Heusen suit?
To maintain the integrity of the fabric and structure, we recommend professional dry cleaning only. Between wears, use a garment steamer to remove wrinkles and hang your suit on a wide-shoulder hanger to preserve its shape.